Public Website FAQ Frequently Asked Questions – Public Website FAQ Categories Logging In I forgot my password. Is there a way to retrieve my password information from the site? Answers Logging In Question: I forgot my password. Is there a way to retrieve my password information from the site? Answer: Yes. On the Login Screen, there is a link labeled ‘Forgot your Password?’. Click on that. On the next screen, either enter your name as if appears in the profile or enter your email address as it appears in the profile. NOTE: The ‘Forgot my Password’ function will not work unless you have a valid email address listed in your User Profile. Back to top