Waterways Website FAQs Frequently Asked Questions – Waterways Website Categories General I would rather not login every time I come to the site. Can’t I save my password? The web site automatically logs me in every time I click Login. How can I get the login screen back? How do I log off the web site? How do I hide my personal information so other residents cannot see it when they click on my profile? How can I change the user profile/login so the web site knows I am Resident 2, not Resident 1? Can I get a list of what has been added to the web site since my last visit? Answers General Question: I would rather not login every time I come to the site. Can’t I save my password? Answer: Yes you can! Simply check the box labeled ‘Remember Login Info?’ on the login screen, and the web site will store a cookie on your computer. Every time you click Login, the web site will automatically log you in; however, you will still need to enter your login information if you visit the web site on a different computer. NOTE: We highly recommend that you DO NOT save your login information if you are accessing the web site on a public computer. Back to top Question: The web site automatically logs me in every time I click Login. How can I get the login screen back? Answer: You need to discard the login cookie on your machine. To do so, log in and click ‘User Profile’. Check the box labeled ‘Discard Remember Login Info’, and click the Save Settings button at the bottom of the page. Back to top Question: How do I logoff the web site? Answer: You can log off by clicking on the Public Home link. This will end your private session. Your login will also time out after 15 minutes of inactivity on the web site. Back to top Question: How do I hide my personal information so other residents cannot see it when they click on my profile? Answer: Much of the information in the User Profile can simply be deleted. However, certain information is uploaded from the accounting software based on official records for your property, and will reset itself whenever your account record is updated. This information can be hidden from other logged in residents by checking the appropriate ‘Hide from Address Book’ checkmark. Remember to click the Save Settings button at the bottom of the page when you have made all of the desired changes to your profile. Back to top Question: How can I change the user profile/login so the web site knows I am Resident 2, not Resident 1? Answer: When you first log in, you should see the welcome text at the top of the resident home page. (Welcome Lance, click here if you are Mary). This welcome text indicates which user profile is currently active. To switch profiles, simply click the link next to your name. This will cause any content you create, such as message board posts, to correctly reflect your name. Back to top Question: Can I get a list of what has been added to the web site since my last visit? Answer: Sure! Click What’s New from the menu, and click the link at the bottom of the page labeled ‘Click Here to see what’s new since your last visit. Back to top
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